Shipping + Returns
UK Orders All UK orders are sent via Royal Mail Tracked 48. Standard delivery is 2–3 working days from dispatch. Flat rate: £4.50
Free UK shipping on orders over £150.
International Orders We ship worldwide via Royal Mail International Tracked. Delivery times vary by destination — typically 7–14 working days. Flat rate: £14.00
Please note: international orders may be subject to local customs duties and import taxes on arrival. These charges are the responsibility of the buyer and are not included in our shipping rate. We are unable to predict or control customs processing times.
Dispatch Times In-stock pieces are dispatched within 2–3 working days of your order being placed. Made-to-order pieces (including gold variants and customised bangles) have a lead time of approximately 2 weeks — this is noted on the individual product page.
During launch periods and around seasonal drops, dispatch times may be slightly longer. We will always communicate delays by email.
Returns We want you to love your piece. If something isn't right, please contact us within 14 days of receiving your order at hello@cunningfolk.co.uk.
UK customers: we accept returns for store credit or exchange on unworn pieces in original condition. We do not offer refunds on made-to-order pieces.
International customers: we accept exchanges on unworn pieces in original condition. Return shipping costs are the responsibility of the buyer.
We do not accept returns on ritual kits once opened.
Lost or Damaged Orders All orders are sent with tracking. If your order arrives damaged or does not arrive within the expected timeframe, please contact us at hello@cunningfolk.co.uk and we will do everything we can to resolve it.