Terms and conditions.
Welcome to Cunningfolk. By purchasing from our shop or using our website, you agree to the following terms.
1. Company Information
Cunningfolk is a UK-based small business.
Registered business name: Cunningfolk
Contact: hello@cunningfolk.co.uk
Address: 38 Arundel House 1 Thornbury Way E15 5FR
2. Use of Products
Our products are designed for spiritual, decorative, and educational purposes. They are not intended for medical or therapeutic use. Use all items safely and responsibly, following the fire and safety instructions provided.
3. Age Restriction
You must be 18 years or older to purchase or use our spell kits.
4. Limitation of Liability
Cunningfolk is not liable for any damage, loss, or injury arising from improper use, neglect, or failure to follow safety guidelines. By purchasing, you acknowledge personal responsibility for the safe handling of all materials provided.
5. Intellectual Property
All content — including images, text, product names, and designs — is the property of Cunningfolk. You may not reproduce or distribute any part of this site without written permission.
6. Refunds & Returns
Under the Consumer Contracts Regulations 2013, you may return unused, unopened items within 14 days of delivery for a full refund. Due to the nature of our spell kits, we cannot accept returns of opened or used products. Custom or personalised items are non-refundable unless faulty.
7. Privacy & Data
Your information is handled according to UK GDPR and the Data Protection Act 2018.
We only collect data necessary to process your order and do not share it with third parties, except for delivery purposes. You can view our full Privacy Policy below.
8. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
9. Disclaimer of Results
Cunningfolk spell kits are provided as tools for reflection, manifestation, and ritual. We make no claims regarding specific results, energetic outcomes, or magical efficacy. Your practice — and its meaning — are your own.
Cunningfolk Privacy Policy
Last updated: 26.10.25
At Cunningfolk, we respect your privacy as deeply as we respect the old ways — with care, discretion, and intention.
This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Who We Are
Cunningfolk is a UK-based small business creating jewellery and spell kits inspired by folklore and gemstone magic.
Contact: hello@cunningfolk.co.uk
Address: 38 Arundel House 1 Thornbury Way E17 5FR
We are the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR).
2. What Information We Collect
We collect only what’s necessary to process your order and provide good service, including:
Your name and contact details (email, phone number, address)
Payment information (processed securely through our payment provider; we never see or store full card details)
Order history and communication records (for customer service)
Website usage data, such as cookies or analytics (to help us understand how people use our site and improve it)
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate about purchases, shipping, and customer support
Improve our products, services, and website experience
Send occasional marketing emails (only if you’ve opted in)
We never sell or rent your personal data to third parties.
4. Sharing Your Information
We only share information with trusted third parties essential to our business operations, including:
Payment processors (e.g. PayPal, Stripe, Shopify Payments)
Delivery services (e.g. Royal Mail, courier partners)
Website hosting and analytics providers
All partners are required to keep your information safe and use it only for the purposes we specify.
5. Marketing & Emails
If you subscribe to our newsletter or mailing list, we’ll send occasional emails about new products, magical musings, and shop updates. You can unsubscribe anytime by clicking the link in any email or contacting us directly.
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request corrections or updates to your data
Request deletion (“the right to be forgotten”)
Object to certain types of processing (like marketing)
Request a copy of your data in a portable format
To exercise any of these rights, email us at [your contact email].
7. Cookies
Our website uses cookies — small pieces of data stored on your device — to:
Enable secure checkout
Remember your preferences
Analyse site performance
You can disable cookies through your browser settings, but some site features may not work properly if you do.
8. How We Protect Your Data
We store information securely using encrypted systems and limit access to authorised personnel only.
All transactions are encrypted via SSL (Secure Socket Layer) technology.
9. Data Retention
We keep your data only as long as necessary to fulfil the purpose it was collected for (usually 6 years for tax and legal obligations), after which it’s securely deleted.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or how we operate.
Updates will appear on this page, and we encourage you to review it from time to time.
11. Questions or Concerns
If you have questions or wish to exercise your rights, please contact:
Email: hello@cunningfolk.co.uk
If you’re not satisfied with our response, you can also contact the Information Commissioner’s Office (ICO) at ico.org.uk.